Packaging & Shipping Click here for International Shipping information .
Currently cake tops are shipped from our glass shop in approx 3 weeks using US Priority Mail after order has been processed. We have found this is the best method to deliver your topper to you safely (without damage). Please contact us concerning rush orders and we will do our best to work with you in meeting your event date. Toll-free 1-877-771-4966 or 1-302-322-8371
Our cake tops are wrapped in tissue paper and wrapped in 2 layers of bubble wrap. The top is then placed in a large carton and padded very well, along with instructions to safely unwrap it.
We ask that you notify us via email of it's arrival so we know it has gotten there safe and sound.
It has been rare, but occasionally a cake top has gotten damaged in transit, as do other goods being shipped. If you should receive a damaged wedding cake topper please notify us immediately so another one can be prepared and sent out. If it was a custom special order we may ask you to return it first to repair it.
For more information on ordering from Hand Sculptured Glass click here.
If you have any questions or wish a custiomized modification please feel free to Contact Us and you will receive an answer as quickly as possible. We answer all questions.
|